General Terms and Conditions
Introduction
Welcome to P & W Global Services Pvt. Ltd. By accessing our website or engaging with our services, you agree to comply with and be bound by these General Terms and Conditions. These terms govern the business relationship between P & W Global Services and its clients, partners, suppliers, and website users.
Services
P & W Global Services provides professional business support solutions, including dedicated teams, engineering support, administrative services, marketing and digital support, IT services, strategic sourcing, supplier management, and other operational services. The specific scope, deliverables, timelines, and commercial terms for each engagement will be defined in separate proposals, quotations, or service agreements.
Business Relationship
Our objective is to establish long-term partnerships based on professionalism, transparency, and mutual trust. Clients are expected to provide accurate information, timely feedback, and reasonable cooperation to ensure the successful delivery of services. Delays in communication, approvals, or the provision of required information may impact project timelines and service performance.
Fees and Payments
All fees and payment terms are determined through individual agreements and proposals. Clients agree to make payments within the agreed payment period. Failure to make timely payments may result in delays, suspension of services, or additional charges where permitted by applicable law.
Confidentiality
Both parties acknowledge that confidential business information may be exchanged during the course of cooperation. Each party agrees to protect such information and not disclose it to any third party without prior written consent, except where disclosure is required by law. This obligation remains in effect even after the termination of the business relationship.
Intellectual Property
Any materials, documents, reports, designs, or deliverables specifically created for a client under a paid engagement shall become the property of the client upon full payment, unless otherwise agreed in writing. P & W Global Services retains ownership of its methodologies, internal processes, templates, tools, expertise, and proprietary knowledge used in the delivery of services.
Liability
P & W Global Services performs its services with professional care and diligence. However, we do not guarantee specific business results, financial outcomes, or commercial success. To the extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.
Data Protection
The protection of personal and business information is important to us. Any personal data collected or processed through our website or services is handled in accordance with our Privacy Policy and applicable data protection regulations. By using our services, you acknowledge and agree to the processing of your information as described in our Privacy Policy.
Third-Party Services
Our services may involve interaction with third-party providers, software platforms, logistics partners, or suppliers. While we carefully select business partners, we cannot assume responsibility for the availability, performance, or actions of independent third parties.
Termination
Either party may terminate a business relationship or service agreement in accordance with the terms specified in the applicable contract. Upon termination, any outstanding financial obligations remain payable, and confidentiality obligations continue to apply.
Force Majeure
P & W Global Services shall not be held responsible for delays or failures resulting from events beyond its reasonable control, including natural disasters, government actions, labor disputes, technical failures, pandemics, transportation disruptions, or other unforeseen circumstances.
Applicable Law
These General Terms and Conditions shall be governed by the applicable laws of the jurisdiction in which P & W Global Services Pvt. Ltd. is registered. Any disputes arising from these terms shall be resolved through amicable discussion whenever possible before pursuing legal remedies.
Changes to These Terms
P & W Global Services reserves the right to update or modify these General Terms and Conditions at any time. Updated versions will be published on this website and become effective upon publication.
Contact
If you have any questions regarding these General Terms and Conditions, please contact P & W Global Services Pvt. Ltd. through the contact information provided on our website.